Veterinary clinics

Google reviews for veterinary clinics, in the pause while the invoice prints.

Pet owners are the most emotionally invested customers in local business, and the most likely to write something worth reading. They are also holding a leash, a carrier and a card, which is why most of them never do.

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Questions? 801-734-5948 · info@dimemedia.co

The moment

When to ask.

At the counter, while the invoice prints.

The invoice printing is the only moment in a vet visit where the owner's hands are free and they are not moving. It is short, it happens every single visit, and it is already dead time. That makes it the best ask-moment on this entire list — you are not interrupting anything, you are filling a gap.

Say this, every time

“While that prints — you can leave us a Google review with one tap on the stand.”

The same words, to every customer at that moment. Not the ones who seem pleased — choosing who to ask is what gets a profile flagged.

Same card, every business. Two finishes, same price.

Placement

Where it goes.

Reception counter, away from the scale — owners have both hands free while the invoice prints.

Vet reviews are unusually detailed because people write about their animals at length. One tap at the counter tends to produce a paragraph, not a star rating — which is worth more to the next person choosing a clinic.

The full placement rules and the staff script →

The objection

What about the owners who have just had bad news?

You ask everyone the same neutral way, and someone who does not want to tap simply does not. What you must not do is decide in advance who to ask — reading the room and skipping people is exactly what Google's policy bans, and it is the one thing that could put your profile at risk. A stand on the counter asks nobody in particular. It is just available.

Getting started

What it costs.

Tap

$49/mo

For counter businesses where the customer is standing right there.

Engine

$149/mo

For businesses whose customers leave before anyone can ask.

Managed

$349/mo

For owners who want to stop thinking about Google.

Hardware only

$100

Pointed at your listing and tap-tested. Works forever with no plan.

Full pricing