Restaurants

Google reviews for restaurants, without interrupting the meal.

Restaurants live and die on a star rating that is set by whoever felt strongly enough to write something. Usually that is the table that waited too long for a starter.

See plans

Questions? 801-734-5948 · info@dimemedia.co

The moment

When to ask.

When the check folder comes back to the table.

Timing is everything and there is exactly one right answer: when the check folder comes back. Before that you are interrupting a meal. After that they are on the pavement. The folder is the last moment the table is seated, settled and has a reason to be looking down at something.

Say this, every time

“Whenever you're ready. There's a tap stand at the host stand for a Google review if you'd like to leave one.”

The same words, to every customer at that moment. Not the ones who seem pleased — choosing who to ask is what gets a profile flagged.

Same card, every business. Two finishes, same price.

Placement

Where it goes.

Host stand on the way out, or the check presenter itself — never mid-meal.

A restaurant's rating is a running average with a long memory. The only way to move it is a steady trickle of reviews from ordinary satisfied tables, which is precisely the group that never gets asked. Nothing about that requires filtering anyone — it requires asking the eighty per cent who leave quietly.

The full placement rules and the staff script →

The objection

Won't this bring in more bad reviews too?

It will bring in more reviews. If your ordinary service is good, that raises the average, because the people who currently review you are disproportionately the ones who were annoyed. If it does not raise the average, you have learned something more useful than a rating. What we will not do is help you ask only the happy tables — that is banned, it is detectable, and it puts your profile at risk.

Getting started

What it costs.

Tap

$49/mo

For counter businesses where the customer is standing right there.

Engine

$149/mo

For businesses whose customers leave before anyone can ask.

Managed

$349/mo

For owners who want to stop thinking about Google.

Hardware only

$100

Pointed at your listing and tap-tested. Works forever with no plan.

Full pricing