Everything, answered plainly.

Their phone reads the chip, opens their browser, and lands on Google's write-a-review screen for your business. Not your Maps listing — the screen with the stars and the text box already on it. On most phones that takes about three seconds and needs no app.

No. Modern iPhones and Android phones read NFC tags from the lock screen with nothing installed. Phones that cannot scan the QR code on the face instead.

Yes, to post a review. That is Google's requirement and it applies to every product in this category, including the ones that claim otherwise. Most people are already signed in on their phone, so in practice it is invisible — but we would rather you hear it from us than from a customer.

Yes. The customer writes their own review — we open the screen, we do not fill it in. Anything that pre-writes a review for someone is a fake review, and it is the kind of thing that gets a Business Profile suspended.

Three things. It taps as well as scans, so it works without the camera app. It routes through a link we host, so the destination stays changeable after the chip is sealed. And it is a printed object designed to sit on a counter rather than a sticker that curls up.

Your cards point at a link we host, not directly at Google. We change where that link goes and every card follows at once. Competitors' chips have to be physically reprogrammed one at a time with an NFC writer app — that is a design flaw, not a feature.

Their phone reads the chip, opens their browser, and lands on Google's write-a-review screen for your business. Not your Maps listing — the screen with the stars and the text box already on it. On most phones that takes about three seconds and needs no app.

No. Modern iPhones and Android phones read NFC tags from the lock screen with nothing installed. Phones that cannot scan the QR code on the face instead.

Yes, to post a review. That is Google's requirement and it applies to every product in this category, including the ones that claim otherwise. Most people are already signed in on their phone, so in practice it is invisible — but we would rather you hear it from us than from a customer.

iPhone XS/XR and newer read it in the background — tap the top edge, no app. iPhone 7, 8 and X need an NFC scan from Control Center, or the QR. Android phones from around 2015 with NFC switched on tap center-back. Everything else uses the QR code.

Thick cases, metal cases and some MagSafe accessories can block the tap. The QR always works, which is why it is on every card.

No, and anyone claiming otherwise is guessing. A few older Android cameras cannot read a QR code without a scanner app, and a phone with NFC switched off will not tap. The combination of tap and scan covers the overwhelming majority of phones you will see on a counter.

Yes. The customer writes their own review — we open the screen, we do not fill it in. Anything that pre-writes a review for someone is a fake review, and it is the kind of thing that gets a Business Profile suspended.

Yes, and it is built that way on purpose. Google allows you to ask customers for reviews as long as you ask everyone, do not offer anything in exchange, and do not steer people by how they feel. The customer uses their own phone, on their own initiative, and the review goes straight to Google. Nothing sits in between.

No. That is review gating, it is explicitly banned, and we will not build it. Two funded competitors sell exactly that feature. Google's April 2026 rating-manipulation update named the practice, and enforcement lands on your Business Profile — review removal, profile suspension, and a public warning banner on your listing.

No. Counter kiosks and shared tablets are banned under the same policy, as is handing a customer your own phone. The review has to come from the customer's device on their own initiative. That is the entire reason this product is a card and not a screen.

No. Incentives of any kind are banned — discounts, free items, loyalty points, prize entries, and anything framed as a thank-you afterwards. It is one of the easiest violations for Google to detect, because customers mention it in the review.

No, and we will not build it. Extra cards give you per-card tap tracking so you can see which truck, chair or station gets used — that is a placement metric. Turning it into a staff metric means review quotas, and Google's policy bans both staff quotas and directing customers to name specific employees.

No. Reviews go straight to Google and Google does not tell us who wrote them. We can tell you a card was tapped; we cannot connect that to a review or to a person, and we would not want the liability of trying.

No. Buy the hardware outright and it works forever — it opens your Google review page and it keeps doing that. A plan is what lets you change where it points, see the tap data, and get replacements and reprints included.

The card keeps working and keeps pointing wherever it last pointed. You lose the ability to change the destination and to see tap data. Nothing you have printed stops functioning — we do not switch off cards.

Thirty days, money back. If it isn't working, send the card back in working condition within 30 days and we'll refund it. We guarantee the system works — cards live, requests sending — not a specific number of reviews. Nobody can promise you a number, and anyone who does is describing something Google's policies do not allow.

Thick cases, metal cases and some MagSafe accessories can block the tap. The QR always works, which is why it is on every card.

Your cards point at a link we host, not directly at Google. We change where that link goes and every card follows at once. Competitors' chips have to be physically reprogrammed one at a time with an NFC writer app — that is a design flaw, not a feature.

Tap it with your own phone. It lands on an activation page, you paste your Google review link, and it is live. Cards are printed before they are assigned, so a brand-new card going to activation is normal, not a fault.

In the Google Business Profile app, tap Ask for reviews and copy the link it gives you. That link opens the review screen directly. A Maps listing link is not the same thing — it opens your profile and makes the customer hunt for the review button.

No, and we will not build it. Extra cards give you per-card tap tracking so you can see which truck, chair or station gets used — that is a placement metric. Turning it into a staff metric means review quotas, and Google's policy bans both staff quotas and directing customers to name specific employees.

The short code on the card, the time, a coarse device type — iPhone, Android or other — and the referring page if there is one. No names, no precise location, no device fingerprinting, and nothing that identifies the person tapping.

No. Reviews go straight to Google and Google does not tell us who wrote them. We can tell you a card was tapped; we cannot connect that to a review or to a person, and we would not want the liability of trying.