Coffee shops

Google reviews for coffee shops, at the hand-off bar.

You serve more people in a morning than a dental practice sees in a month, and you probably have fewer reviews. Volume is not the problem. Nobody has ever been asked.

See plans

Questions? 801-734-5948 · info@dimemedia.co

The moment

When to ask.

As the receipt prints.

Placement is the whole game here, and almost everyone gets it wrong. The register is a queue — the customer is transacting, there are people behind them, and nobody stops to do anything optional. The hand-off bar is a pause: they are waiting, they have their phone out already, and there is no pressure behind them. Move the stand two metres and it changes everything.

Say this, every time

“There's a stand right here — one tap leaves us a Google review if you want to.”

The same words, to every customer at that moment. Not the ones who seem pleased — choosing who to ask is what gets a profile flagged.

Same card, every business. Two finishes, same price.

Placement

Where it goes.

Hand-off bar, not the register — the register is a queue, the hand-off is a pause.

Coffee is a category where people choose on proximity first and reviews second, which means your reviews mostly matter to people who are new to the area or passing through. Those are exactly the customers who will never be asked by email, because you do not have their email.

The full placement rules and the staff script →

The objection

We're slammed at peak. Nobody has time to say anything.

Then do not say anything at peak. Pick one line and use it in the quieter hours — the stand still sits on the bar the rest of the time and gets used without a prompt. The consistency that matters is that the same words happen at the same moment when they happen at all, not that they happen to every single cup.

Getting started

What it costs.

Tap

$49/mo

For counter businesses where the customer is standing right there.

Engine

$149/mo

For businesses whose customers leave before anyone can ask.

Managed

$349/mo

For owners who want to stop thinking about Google.

Hardware only

$100

Pointed at your listing and tap-tested. Works forever with no plan.

Full pricing